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'People don't realize how hard it is': Caretakers have a difficult time getting tests for loved ones

'People don't realize how hard it is': Caretakers have a difficult time getting tests for loved ones
KCCI 8 NEWS AT 10:00. MAX: WELCOME BACK. A WINDSOR HEIGHTS WOMAN SPENT ALMOST 2 WEEKS TRYING TO GET HER 77-YEAR-OLD MOTHER A COVID-19 TEST. MOLLY TOPF’S MOM HAS PARKINSON’S AND NEEDED THAT TEST TO GET INTO A LONG-TERM CARE FACILITY. SHE TOLD KCCI, SHE FEELS THE STATE IS LETTING PEOPLE LIKE HER MOM DOWN. >> NOBODY KNOWS. IT IS REALLY SAD FOR SO MANY ELDERLY FOLKS STRUGGLING. >> TOPF SAYS HER MOTHER STRUGGLED TO GET A CORONAVIRUS TEST BECAUSE SHE HAS NO SYMPTOMS. TOPF IS HER MOM’S CARETAKER AND SAYS THEY NEED TO PUT HER INTO A CARE FACILITY FOR A TRIP IN AUGUST, BUT THE FACILITY REQUIRES A NEGATIVE TEST. TOPF SAYS, THEY WERE ON THEIR OWN TO GET THAT TEST AND THEIR PROVIDER SENT THEM TO TEST IOWA. BUT SHE SAYS BECAUSE HER MOM WAS NOT SHOWING ANY SYMPTOMS THERE , WERE NO SPOTS FOR HER ANYWHERE AROUND DES MOINES. >> THEY NEED TO PUT SOMETHING OUT THERE THAT MAKES IT EASIER FOR ELDERLY AND THOSE THAT ARE HANDICAPPED AND PHYSICALLY LIMITED TO TAKE THE COVID TESTING. >> TOPF SAYS IT WENT WELL BEYOND TEST IOWA. SHE SAYS SHE CALLED ABOUT 10 DIFFERENT FACILITIES, BUT NONE COULD GET HER MOTHER IN. SHE SAYS FINALLY ON WEDNESDAY, AFTER MORE THAN A WEEK OF WAITING HER MOM’S DOCTOR CALLED , IN A TEST. TOPF SAYS, WITH HER MOM’S DISABILITIES AND NEED FOR TRANSPORTATION, PLANNING IS ALREADY COMPLICATED ENOUGH. SHE WORRIES ABOUT PEOPLE LIKE HER MOM WHO DON’T HAVE SOMEONE FIGHTING FOR THEM. >> IT IS HARD AS A CARE PROVIDER TO TRY TO GET WHAT WE NEED. I THINK -- I WONDER IF IT IS A MISSING LINK. PEOPLE DO NOT REALIZE HOW HARD IT IS. MAX: WE DID REACH OUT TO THE IOWA DEPARTMENT OF PUBLIC HEALTH. THEY SENT US TO GOVERNOR REYNOLDS OFFICE. THE GOVERNOR’S SPOKESMAN, PAT GARRETT, PROVIDED US WITH A STATEMENT. HE TOLD US, QUOTE TEST IOWA IS , OPEN TO ALL IOWANS REGARDLESS OF SYMPTOMS. THROUGH TEST IOWA, WE HAVE BEEN ABLE TO SET UP CLINIC SITES THAT DO NOT REQUIRE YOU TO DRIVE UP TO GET A TEST. AND TEST IOWA REMAINS ONE TOOL IN ADDITION TO MANY OTHER HEALTH CARE PROVIDERS THAT
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'People don't realize how hard it is': Caretakers have a difficult time getting tests for loved ones
A Windsor Heights woman spent almost two weeks trying to get her 77-year-old mother a COVID-19 test. Molly Topf's mother has Parkinson's and needed the test to get into a long-term care facility. She said she feels the state is letting people like her mother down. "Nobody knows and it's really sad that there's so many elderly folks struggling," Topf said. She said her mother is struggling to get a test because she has no symptoms. Topf is her mother's caretaker and said they need to put her into a care facility for a trip in August, but the facility requires a negative test. Topf said they were on their own to get a test and their provider sent them to TestIowa. "I think that they need to put something out there that makes it easier for elderly and those who are handicapped and physically limited to take the COVID testing," Topf said. She said it went beyond TestIowa. She called about 10 facilities, but none could get her mother in since she had no symptoms. Finally, on Wednesday, after more than a week of waiting, her mother's doctor called in a test. Topf said with her mother's disabilities and need for transportation planning is already complicated enough. She worries about people like her mother who don't have someone fighting for them. "It's very hard as a care provider to try to get what we need and I think ... I think I wonder if it's like a missing link. Like people don't realize how hard it is," Topf said.

A Windsor Heights woman spent almost two weeks trying to get her 77-year-old mother a COVID-19 test.

Molly Topf's mother has Parkinson's and needed the test to get into a long-term care facility. She said she feels the state is letting people like her mother down.

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"Nobody knows and it's really sad that there's so many elderly folks struggling," Topf said.

She said her mother is struggling to get a test because she has no symptoms. Topf is her mother's caretaker and said they need to put her into a care facility for a trip in August, but the facility requires a negative test.

Topf said they were on their own to get a test and their provider sent them to TestIowa.

"I think that they need to put something out there that makes it easier for elderly and those who are handicapped and physically limited to take the COVID testing," Topf said.

She said it went beyond TestIowa. She called about 10 facilities, but none could get her mother in since she had no symptoms.

Finally, on Wednesday, after more than a week of waiting, her mother's doctor called in a test. Topf said with her mother's disabilities and need for transportation planning is already complicated enough. She worries about people like her mother who don't have someone fighting for them.

"It's very hard as a care provider to try to get what we need and I think ... I think I wonder if it's like a missing link. Like people don't realize how hard it is," Topf said.