When Diversity Meets Feedback
How to promote candor across cultural, gender, and generational divides by Erin Meyer
If you’ve picked up a book about raising organizational performance in the past five years, you’ve almost certainly read about the benefits of developing a culture of candid feedback. Kim Scott, a former Google executive, popularized the term “radical candor” in her 2017 book by that name, arguing that even “obnoxiously aggressive” feedback was better than “ruinous empathy” (keeping feedback that could otherwise help colleagues to yourself).
